Returns and Exchanges

Please note that no merchandise returns will be accepted without prior authorization. In all cases of return of goods, customer service must provide you with an Authorization Number (ADS). If return merchandise is accepted, you must attach a copy of your invoice with your merchandise by entering the ADS number. Returns will be credited to your account, less a fee of up to 20% (calculated on the original cost of the piece). Transport is at your expense. However, if it is an error on our part or a manufacturing defect, there will be no charge.

Condition of the goods: the goods to be returned must be intact, in their original packaging and in new condition. Units must never have contained gasoline and / or oil.

Exclusions: Parts whose retail price is less than $ 2.00, electronic parts and carburetors are not returnable.

You have 30 days from the date of billing to report any problem. Note that at all times, it is your responsibility to ensure the accuracy of the parts ordered.

Equipments ESF Inc. reserves the right to refuse all or part of your return merchandise request. Any unauthorized or incomplete return, or any used or damaged product will be returned to the shipper at its expense.